Taxi Dispatch Software
That Runs Your Fleet
Manage every driver, every ride, and every dollar from a single command center. Ridexa's dispatch system automates ride assignment, tracks your fleet in real time, and gives you complete operational control.
Real-Time Dispatch & Fleet Control
Every tool your dispatch team needs to keep rides flowing smoothly — from automated assignment to live driver monitoring.
Automated Ride Assignment
The system automatically finds the closest available driver and dispatches the ride. No manual intervention needed — rides are matched in under 2 seconds using GPS proximity.
Live Driver Map
See every driver on a live map — online, offline, busy, or idle. Click any driver to view their current ride, vehicle details, earnings, and rating in real time.
Driver Management
Approve, suspend, or deactivate drivers from the dashboard. Review their documents, vehicle photos, selfie verification, trip history, and customer ratings.
Revenue Analytics
Track daily, weekly, and monthly revenue across your entire fleet. See top-performing drivers, busiest zones, peak hours, and average trip value at a glance.
Surge Pricing Engine
Automatically increase fares during peak demand periods. The surge pricing engine analyzes ride requests vs. available drivers and adjusts multipliers in real time.
Trip Monitoring
Monitor every active trip in real time — see pickup/dropoff locations, fare estimates, driver progress, and trip status. Intervene instantly if something goes wrong.
How the Dispatch System Works
From ride request to trip completion, every step is automated and visible in your dashboard.
Customer Requests a Ride
The passenger opens the app, selects pickup and destination, chooses a vehicle type, and confirms the booking. The request hits your dispatch server instantly.
System Finds the Best Driver
Ridexa scans all online drivers within range, ranks them by proximity and rating, and sends the ride request to the best match. If declined, it cascades to the next driver automatically.
Driver Accepts & Navigates
The driver receives a push notification with ride details. Upon acceptance, the customer sees the driver on a live map with real-time ETA. Built-in navigation guides the driver to pickup.
Trip Completes & Payment Settles
Once the ride ends, the fare is calculated based on distance, time, and any surge multiplier. Payment processes automatically via card, wallet, or cash — and you see the revenue in your analytics instantly.
Advanced Fleet Management Capabilities
Scheduled Rides
Customers can book rides in advance. The system queues scheduled trips and dispatches them at the right time, ensuring a driver is assigned before the pickup window.
Demand Heatmap
Visualize where ride requests are concentrated so you can position drivers in high-demand areas. Reduce wait times and increase driver utilization.
SOS Emergency System
Both drivers and passengers have one-tap SOS buttons. Alerts are sent to admin instantly with real-time location, enabling rapid response to safety incidents.
Coupon & Promotion Engine
Create discount coupons, referral bonuses, and first-ride offers directly from the admin dashboard. Track redemption rates and ROI for each promotion.
Multi-Vehicle Type Support
Configure as many vehicle types as you need — economy, premium, SUV, van, motorcycle. Each with its own pricing, images, and capacity settings.
Driver Availability Control
Set driver shifts, toggle availability remotely, and enforce online-time limits. Bulk-manage driver status during events or low-demand hours.
Take Control of Your Taxi Fleet
Whether you manage 10 drivers or 10,000, Ridexa's dispatch software scales with you. Get the full system with source code and deploy on your own infrastructure.